Privacy Policy

Last updated: August 2026

Introduction

Union Coffee Roasters is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Information You Provide

When you interact with our website or services, we may collect:

• Name and contact details when you submit enquiry forms
• Email address for correspondence purposes
• Business information relevant to potential partnerships
• Service preferences and requirements you share with us

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process and manage business relationships
• Improve our website and service offerings
• Send relevant communications about our services (with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where we need to comply with a legal requirement

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist our business operations (under appropriate data processing agreements)
• Legal authorities when required by law
• Professional advisers including lawyers and accountants

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (the right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Union Coffee Roasters
Unit 7, Roastery Lane
Hackney, London E8 2NS
Email: [email protected]