Payment & Refund

Payments for Vivid Harbor Studio services are collected according to the quote confirmed before work begins on vivid-harbor.forum.

• Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on Spain norms.
• This payment page on this site is maintained by Vivid Harbor Studio; email visit@this site if a step looks outdated for Bilbao.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Bilbao unless otherwise stated.

Most payment start with a short written brief at Vivid and are answered in plain English during Mon–Fri 09:00–18:00. Ticket codes stay local to this Bilbao bench Desk near Calle Ercilla 65.

Written care notes follow every bike repair shop handoff here and we keep Spain holiday closures noted on the door card. Bring reference photos when they help.